Frequently Asked Questions
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Your progress on JAMSkins consists of 18 ranks, grouped into 5 Tiers (from Factory New to Battle-Scarred). Ranking up is automatic: just play any games (except Exchanger) on the platform, and your bets earn you experience points (XP).
The reward system is designed so that bonuses become more valuable with each new rank (increased rakeback %, increased referral %, better rank-up bonus, more valuable rank-up reward case).
While early ranks grant small JAM amounts, high ranks offer thousands of JAMs, and at the final rank 18, you get a chance to pull a legendary AK-47 from an exclusive case.
Additionally, each new rank provides free Drum of Fortune spins, extra slots for your Case Creator, and unique profile avatars and frames.
The Daily Case is a daily bonus where the loot improves with your tier. The higher your tier, the more valuable Daily Case becomes. To open it, you need Rank 1 and a minimum deposit of 10.00 Coins. One such deposit lets you open the case for a limited number of consecutive days (once every 24 hours).
Once you reach the limit of free daily case openings, you’ll need to deposit a minimum amount of Coins to reset the cycle for another period.
Please note: after depositing, it may take up to 5 minutes for the case access to unlock in the system.
Every new rank unlocks superior rewards and significantly increases your profit potential on the platform. By progressing through the ranks, you earn higher Rakeback percentages on every bet, gain access to premium Daily Cases featuring rarer skins, and receive increased one-time JAMs Bonuses that grow as you reach new milestones.
Ranking up is the essential way to expand your selection of bonuses and high-tier rewards. Keep playing to reach the next rank and tier and unlock the full potential of our rewards system!
Most of your bonuses (rakeback, rank-up prizes, or Drum of Fortune wins) are not credited automatically. You must collect them in the Reward Center.
If you win a case (like a Sticker Case or Standard Case), it will appear at the top of the section in the Reward Cases block. To move it to your inventory, click the "Claim" button under the case icon. Cash rewards (rakeback, referral, and case creator commissions) accumulate below in the "Claimables" blocks and must also be claimed manually.
The exception is deposit bonuses and direct coin credits. If you win a deposit bonus from the Drum of Fortune, it will automatically show up in the deposit window under "Available Deposit Bonuses."
You can earn by inviting friends using your unique code. You’ll receive a percentage of their bets, which grows with your rank (up to 15% at Rank 18). Track your stats in the Referrals tab and claim your cash in the Reward Center.
Promo codes can be entered in your profile or directly in the deposit window. Each code has its own activation rules (wager or rank), and you can only use up to 10 promo codes within a 24-hour period.
Rakeback is a reward system that gives you a percentage of your JAMs back from every bet you place, factored to the House Edge of the game. It is our way of rewarding your engagement on the platform. Your Rakeback percentage is directly tied to your rank.
As you reach new ranks, your Rakeback rate increases automatically, allowing you to earn more back as you progress. You can check your current rakeback level in the “Ranking System” section of your profile and claim your accumulated JAMs in the “Rewards Center.”