JAMSkins: Privacy Policy

Last Updated: August 1st, 2026

1. INTRODUCTION

1.1. General. This Privacy Policy ("Policy") describes how JamSkins ("Website", "Service", "We", "Us", "Jamskins") collects, uses, stores, and protects user personal data.

1.2. Data Controller. The legal entity responsible for processing your data is CyberNova Ltd (Company Registration No.: 248546), a company incorporated under the laws of the Seychelles, with its registered address at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles.

For users located in the European Economic Area (EEA) the Data Controller (or Joint Controller) responsible for processing financial transactions, payment data, and associated KYC/AML information is DIGIVENTA LTD (Company Registration No.: HE 485123), having its registered address at A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, 13th floor, Flat/Office 1301, 1097, Nicosia, Cyprus.

1.3. Consent. By registering on the Website or using the Service, you confirm that you have read and understood this Policy, and you consent to the collection and processing of your data as described below.

2. INFORMATION WE COLLECT

2.1. Account Data (Standard Use). Upon registration and use of the Service, we collect the minimum necessary data depending on the chosen login method:

  • Steam: Your SteamID64, public persona name, avatar, and Trade URL.
  • Email/Social: Your Email, unique social ID, and profile name.

2.2. Payment and Identity Data. We collect data regarding your transactions (including deposit/purchase and withdrawal/redemption histories in accordance with the platform's dual-balance promotional model). Personal data such as Full Name, Physical Address, or Phone Number is collected by us only in the following cases:

  • If required to process a payment via your chosen method (requirement of the payment provider).
  • If your activity has triggered a security check (AML/KYC).

2.3. AML and Verification Data. In cases provided for by our AML Policy, we may request:

  • A copy of a government-issued ID (Passport, ID Card).
  • A selfie with the document.
  • Proof of residence.

These data are used exclusively for verification and are deleted or securely archived in accordance with the law after the check is completed.

2.4. Automatically Collected Information (Technical Data & Anti-Fraud). To ensure security and combat multi-accounting, we automatically collect:

  • IP Address: For geolocation and DDoS protection.
  • Device Fingerprint: Information about device type, OS, browser, and screen resolution. These create a unique "digital fingerprint" used strictly to identify fraudsters and duplicate accounts.
  • History: Login logs, game history, and transaction records.

2.5. Payment Data

  • Bank Cards: We do not store full card details. We receive only transaction status and masked data (last 4 digits) from the payment processor.
  • Cryptocurrency: If you execute a withdrawal or reward redemption via cryptocurrency, we process your digital wallet address strictly to execute the transaction.

3. HOW WE USE YOUR DATA

We process information for the following purposes:

3.1. Service Provision (Contract)

  • Account creation and authentication.
  • Processing top-ups/deposits and withdrawals/redemptions (Skins or alternative cryptocurrency delivery).
  • Providing technical support.

3.2. Security (Legitimate Interest)

  • Blocking bots, cheaters, and multi-accounts.
  • AML compliance and fraud prevention.

3.3. Marketing and Communication

  • Sending system notifications (password resets, trade status).
  • Sending marketing emails only with your explicit consent (Opt-in). You may opt out at any time.

4. DATA SHARING WITH THIRD PARTIES

We do not sell your data. We share it only with partners necessary to operate the Service:

  • Payment Providers (including our Commercial Agent, DIGIVENTA LTD, for EEA users): To process transactions.
  • Hosting & Infrastructure: Cloud services (e.g., AWS, Cloudflare) for data storage.
  • Anti-Fraud Services: For transaction risk analysis.
  • Law Enforcement: Upon official request in criminal investigations.

5. DATA RETENTION

  • 5.1. Active Accounts: Stored while you use the Service.
  • 5.2. Inactive Accounts: Stored for up to 5 years for tax/audit purposes.
  • 5.3. Banned Accounts (Fraud): We retain technical data of banned users (SteamID, Fingerprint, IP) INDEFINITELY.

Justification: Our "Legitimate Interest" is to prevent fraudsters from re-registering.

6. YOUR RIGHTS

You have the right to:

  • Request a copy of your data.
  • Correct inaccurate data.
  • Request deletion ("Right to be Forgotten").

Exception: We will refuse deletion if the account is banned for fraud or rule violations, as retaining data is necessary for security.

For requests, contact: privacy@jamskins.com

7. COOKIES

We use cookies for session maintenance and analytics. You can disable them in your browser, but site functionality may be impaired.

8. INTERNATIONAL TRANSFER

Servers and data processing facilities may be located outside your country (e.g., in the Republic of Seychelles or the Republic of Cyprus). By using the Service, you agree to cross-border data transfer with appropriate security measures.

9. SECURITY

We use SSL encryption and DDoS protection. However, internet transmission is never 100% secure; you use the Service at your own risk.

10. CHILDREN'S PRIVACY

The Service is strictly 18+. We immediately delete the data of minors upon discovery.

11. CONTACT US

The Global Site Operator: CyberNova Ltd
Email: support@jamskins.com
Postal Address: House Of Francis, Room 303, Ile Du Port, Mahe, Seychelles

EEA Representative / Commercial Agent: DIGIVENTA LTD
Postal Address: A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, 13th floor, Flat/Office 1301, 1097, Nicosia, Cyprus.